Refund policy

RETURNS

You have 30 days from delivery to request a return. The item must be unused, uninstalled and in its original packaging.

To start a return, message us on Etsy with your order
number. Return shipping is paid by the customer unless the item
arrived damaged or we shipped the wrong colorway.

DAMAGED OR WRONG ITEM

If your item arrives cracked, broken or in the wrong colorway,
email us within 7 days with a photo. We replace it or refund it
in full, and we cover the shipping.

REFUNDS

Once we receive and inspect your return, we refund the original
payment method within 10 business days. Original shipping
charges are not refunded.

COLOR AND FINISH

Every piece is made to order and finished by hand, so small variations in color, texture and finish are normal and are not defects.

QUESTIONS

Message us on Etsy and we'll get back to you.